Firmware Update Version: 4.0
Applicable Models: HD-A1, HD-XA1, HD-D1, HD-A35, HD-A2, HD-A2W, HD-A2C, HD-D2, HD-A20, HD-XA2, HD-A3, HD-D3, HD-A30.
Overview: As part of our commitment to provide world-class service to our customers, Toshiba is supplying this firmware update for use by purchasers of Toshiba HD DVD Player models listed above. This firmware update improves support for Addresses certain disc playback related issues identified by Toshiba , Play state specification is changed (Advanced playback function) When "pause state" continues 3 hours.
How to obtain and install the firmware update:
1. If you have broadband internet service, you may obtain the firmware update over the internet using the Ethernet port on the back of your HD DVD Player. Instructions for configuring the Ethernet port and downloading the firmware update can be found in the owners manual and Update Procedure sheet for your HD DVD Player. Here is an overview of the process:
- BEFORE BEGINNING THE FIRMWARE UPDATE PROCESS, BE SURE TO REMOVE ANY DISCS FROM YOUR HD DVD PLAYER.
- Please configure the Ethernet port. You may need to turn on DHCP and DNS.
- After you have configured the Ethernet port, follow the directions in the owner’s manual to check for a firmware update.
- If a firmware update is available for your player, it will take about 20 minutes to download and install. Once the firmware update download process has finished, the players power will automatically switch off. You must wait until this process has finished.
- " DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE FIRMWARE UPDATE PROCESS. Doing so will cause the writing of the firmware update to the player to be halted and the player may no longer operate properly. If the player stops working, please contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383).
- If no firmware update is available, the player will quickly exit the firmware update process.
- Please refer to the owners manual for additional details.
2. If you have a PC with a CD-RW drive that is connected to the internet, you may be able to download an ISO image file of the firmware update to your PC and copy it to a blank CD-R or CD-RW disc.
3. If you are unable, or prefer not, to obtain the firmware update by one of the methods described above, you may contact Toshiba Customer Solutions at 1-800-319-6684 or HD-DVD Concierge at 1-888-MYHDDVD(1-888-694-3383). and request that a firmware update disc be sent to you by mail. You can update the firmware using the firmware update disc by following the instructions provided with the disc.
Please note that if you sent Toshiba the Firmware Update Request card included with your player, you will receive an update disc by mail from Toshiba as soon as it becomes available.