To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing a product update regarding the 50HM66 and 56HM66 DLP televisions.
Toshiba is committed to customer service and to continuously improving the quality of its products. Accordingly, we are advising you that in a limited number of 50HM66 and 56HM66 DLP TVs, a diagonal shadow may develop at the top of the screen after a number of hours of use (see example below). This results from a flawed light engine provided to Toshiba by a third party component supplier. If you own either a 50HM66 or a 56HM66, please enter your serial number in the box below to determine if your particular DLP television qualifies for a light engine replacement. The serial number can be located on the back panel of the television. Be assured that Toshiba DLP televisions are of the highest quality and this update regards a limited issue. This is not a safety issue.
